![]() ![]() This is why I route you to the support that can help you right away. ![]() Please know that we value your time and we always want to bring convenience to your customers. If you wish to work on this via live support, You can reach us back. I'd love to help you with your concern, but may I know what are you trying to achieve? I would appreciate any details you can share to help me better understand your concern and provide an accurate solution.Īdditionally, we have easy-to-access articles, webinars, and video tutorials that will help you in familiarizing the different tasks, features, and functions of QBO. I appreciate you for letting us know about your experience with the support. This is something Intuit doesn't want you to come across in your future interactions. I'm always around to help, CDo7.Hi there, Mercedes is pulling her hair out. You can always get back to us if you have any other questions about sending invoices in QBO. Lastly, you may refer to this article to see different details on how the Sales page gives you a great at-a-glance view of all the status of your sales transactions like open and paid invoices: View sales transactions. Please keep in mind that your customer will be able to pay online from the invoice you send as a result of the steps outlined above. Then, please send an invoice to your customer again. Also, click the Edit link and put a checkmark on the Credit Card and ACH boxes. Select Online invoice in the Additional email options for invoices drop-down arrow.Īfter that, I suggest opening an Invoice page and making sure that the option for Credit Card and ACH in the Online payments are turned on.Then, click the pencil icon under Online delivery section. Click the Gear icon at the upper right corner.If you haven't set up this option, you can follow the steps below. Once everything is set up, you need to ensure that the Online invoice option is selected in the Online delivery section. When you want to accept electronic customer payments for online invoices, you need to make sure that you have an active QuickBooks Payment account that is linked to QBO. ![]() Then, I'll ensure that your customer can pay the sales entry online without a problem. With this, I'll be sharing details on how e-invoice works in QuickBooks Online. I appreciate you for coming back to the thread and adding extra details about your concern, CDo7.
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